About
As a leading fleet management and maintenance operator we ensure safety, compliance, workforce competency and efficiency are at the centre of everything we do. We offer you complete peace of mind.
Our Story
As a leading UK fleet management and maintenance company, VLS operates a fleet of more than 5,000 assets including Vans, HGV Trailers, and Large plant.
The diverse fleet assets range from company cars, small trailers, and aerial platforms to excavators and 44 tonne tankers. A team of specialist engineers and network of workshops ensures vehicles are fully compliant and off-road for minimum periods.
Our investment in technology means a digital fleet management system connects vehicle drivers, fleet management (database), workshops, suppliers (ordering and payment) and customers into a paperless, transparent process.
Our development and growth have come though providing outstanding customer service to businesses in the utility and local authority sectors. This sector experience and expertise is largely based on the foundations of the business.
VLS was originally founded in 1999 as a joint venture between Northumbrian Water Group and Northern Electric (which later became Northern Powergrid).
Today the two companies remain our major shareholders and strategic partners with a shared history and commitment to providing customer service excellence.
Both also provide strong financial stability and utility industry expertise with Northern Powergrid owned by Berkshire Hathaway Energy and Northumbrian Water Group owned by the CKI Group.
Dedicated Garage and Supplier Network
Our dedicated regional network of VLS workshops are supported by a supplier network providing a wide range of services ranging from standard maintenance to specialist technical support. Our fleet management team work closely with the workshops and supplier network to maximise vehicle utilisation and expedite the repair or maintenance in a timely manner.
The supplier network consists of partners that deliver consistent high-quality services to VLS and our customers. All partners on the network undergo rigorous compliance auditing before being approved as part of the preferred supplier network and commit to maintaining the high standards required as a VLS supplier.
Technology
At VLS, our dedication to technological progress guarantees secure access to vital information and communications. Certified by Cyber Essentials Plus and ISO 27001 standards, we maintain the highest standards of data security.
The VLS portal serves as a comprehensive hub, providing customers with a detailed overview of their fleet’s status and performance. Through this platform, users can track vehicle maintenance schedules, on/off-road statuses, and app usage metrics. It provides a centralised space for efficient fleet monitoring and management, ensuring informed decision-making and optimised performance.
Our integrated information systems ensure complete transparency across the entire process, seamlessly connecting vehicles, drivers, fleet management databases, workshops, suppliers, and customers.
The VLS App is designed to streamline vehicle management for drivers. With its user-friendly interface, drivers can easily access their vehicle information and perform essential tasks. They can conveniently view when maintenance events are due, complete safety checks, report defects, and update mileage records, all within a few taps.
Meet Our Team
Our growing business is led by a highly experienced senior management team, who have a strong mix of expertise in finance, commercial vehicle and fleet management, maintenance, and customer service. We’re proud of this depth of quality, skills and professionalism.
Our Team
Customer Experiences
Don’t just take our word for it! A series of testimonials from some of our key clients.
Customer Experiences
Sustainability & CSR
We know that sustainability and the impact on our communities in which we work are as important to you as they are to us. At VLS we pride ourselves in our approach to sustainability and corporate social responsibility.
Sustainability & CSR
Accreditations
We are fully certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 standards providing a well organised operation dedicated to delivering quality, safety, compliance and operational efficiency for our customers.
