Customer Experiences



“VLS keep us on the road and help keep the water flowing. They have become our fourth emergency service, and help us achieve our aim to get all of our drivers home safely

“My job managing a fleet of 1,400 vehicles and plant, that travel around 100,000 miles a month across Northumbria, Essex and Suffolk would be so much harder without VLS. They support us on everything from maintenance and repair through to our asset replacement programme.

“VLS also ensure we operate a safe and compliant fleet. We run a regulated fleet so everything must be compliant and well maintained. VLS support us on all matters related to effective fleet management.”

Kate Wilson
Transport Manager, NWL

“I am genuinely impressed by the level of communication with VLS; it’s always clear and concise, keeping me informed on all important matters.

“Nothing is ever too much trouble. When I’ve had cause to call, you can’t do enough. If I have a problem you take complete responsibility, own that problem and come back with a solution. It’s exemplary service.”

Glenn Drury
Resource Manager, Integrated Utility Services

“We lease several small wheelchair accessible vehicles from VLS and have done over the past 6 years. Whilst we are a relative small company the customer service VLS provide is excellent.

VLS are always quick to respond with support when we need it, ensuring we can continue being a life line for our customers.”

Daniel Davis
Fleet Manager, BSEVC


We are fully certified to ISO 9001, ISO 14001, ISO 27001 and ISO 45001 standards providing a well organised operation dedicated to delivering quality, safety, compliance and operational efficiency for our customers.